Steve Sturgeon brings a remarkable 34 years of professional experience in debt collections, marked by executive-level management expertise. Beginning his career as a debt collector, Steve progressively advanced through the ranks of operational management, ultimately directing collection operations at several prominent firms before joining Reliant in 2022.
As Vice President of Collection Operations at Reliant, Steve is responsible for overseeing the company’s various business divisions. He plays a crucial role in optimizing performance by implementing and refining operational best practices. Steve manages staffing levels and oversees comprehensive training programs to ensure that the team is well-equipped to meet demand and maintain high performance standards. His role also includes driving efficiency, ensuring rigorous compliance with industry regulations, and enhancing service quality. Through his strategic oversight, Steve ensures that Reliant not only meets but consistently surpasses client goals, fostering long-term partnerships and achieving superior results.