Mike Howard began his career in accounts receivable management (ARM) immediately after college and has spent over four decades representing collection firms in a sales capacity. With deep expertise in first-party EBO services and post-charge-off recovery solutions, he excels at designing tailored strategies that improve recovery rates and reduce operational costs. Mike’s ability to bridge the gap between client needs, regulatory demands, and consumer trends allows him to deliver sustainable solutions in the consumer finance, retail, healthcare, and commercial sectors.
Mike stays on top of the latest trends, guidelines, and best practices through professional memberships and industry conferences, enabling him to offer informed, up-to-date guidance. By helping organizations navigate complex revenue recovery and customer service challenges, Mike consistently drives optimized financial outcomes while enhancing customer relationships and satisfaction.